Terms of service

OVERVIEW

Welcome to SSIROS! The terms “we”, “us”, and “our” refer to SSIROS. We operate this online store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience.
This store is powered by Shopify, which enables us to provide the Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy [LINK], and all applicable laws of India, including the Information Technology Act, 2000, Consumer Protection Act, 2019, and rules framed thereunder. If you do not agree, please do not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

  • You must be at least 18 years old (age of majority in India) to use our Services.

  • You agree to provide accurate and complete information, including billing, shipping, and contact details.

  • You are solely responsible for maintaining confidentiality of your account credentials and for all activities under your account.

SECTION 2 – PRODUCTS

  • We make every effort to display accurate product details. However, colors and appearances may differ depending on your device.

  • All product descriptions, pricing, and availability are subject to change without prior notice.

  • We reserve the right to discontinue any product or restrict sales at our discretion.

SECTION 3 – ORDERS

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.

  • Orders are confirmed only after successful payment processing.

  • Once confirmed, orders cannot be cancelled unless specifically allowed by us.

  • All purchases are subject to our Return & Refund Policy [LINK].

SECTION 4 – PRICING & BILLING

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of Goods and Services Tax (GST) as applicable.

  • Additional charges (shipping, handling, customs, if applicable) will be displayed at checkout.

  • You agree to provide valid and updated payment information. Payments are processed via secure third-party gateways (Razorpay/PayU/Shopify Payments, etc.).

SECTION 5 – SHIPPING & DELIVERY

  • We ship across India and to select international destinations.

  • Estimated delivery timelines are provided but not guaranteed.

  • Once an order is handed over to the courier, risk and title pass to you.

  • We are not liable for delays due to courier partners, customs clearance, or force majeure events.

SECTION 6 – RETURNS & REFUNDS

  • Returns are accepted only if a request is raised within 24 hours of delivery.

  • Items must be unused, unworn, unwashed, with tags intact, and returned in original packaging.

  • We do not issue cash refunds. Instead, approved returns will be compensated via:

    • Store credits (coins), or

    • A discount coupon for your next order.

  • Sale items and gift cards are non-returnable.

  • Refer to our Return Policy [LINK] for details.

SECTION 7 – INTELLECTUAL PROPERTY

  • All trademarks, logos, product images, and content belong to SSIROS and are protected under Indian Copyright Act, 1957 and other IP laws.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

SECTION 8 – THIRD-PARTY LINKS & TOOLS

  • We may provide links or access to third-party websites/tools. We are not responsible for their content, policies, or practices.

  • Your use of third-party tools is at your own risk and subject to their terms.

SECTION 9 – PRIVACY & DATA PROTECTION

  • We collect and process personal information in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

  • Data may be shared with Shopify and third-party service providers to enable Services.

  • For details, refer to our Privacy Policy [LINK].

SECTION 10 – LIMITATION OF LIABILITY

  • To the fullest extent permitted under Indian law, SSIROS shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, arising out of your use of our Services.

SECTION 11 – INDEMNIFICATION

  • You agree to indemnify and hold harmless SSIROS, its affiliates, and partners from any claims, damages, or expenses arising out of your breach of these Terms or violation of Indian law.

SECTION 12 – GOVERNING LAW & JURISDICTION

  • These Terms are governed by and construed in accordance with the laws of India.

  • In case of disputes, the courts of [Insert City, e.g., New Delhi / Mumbai] shall have exclusive jurisdiction.

SECTION 13 – CHANGES TO TERMS

  • We may update or modify these Terms from time to time. Updates will be posted on this page. Continued use of the Services after updates constitutes acceptance.

SECTION 14 – CONTACT INFORMATION

For any questions or grievances, you may contact us at:

SSIROS
📧 Email: ashritdixit666@gmail.com
📍 Address: [Insert Registered Business Address in India]
📞 Phone: [Insert Contact Number]
🆔 Business Registration Number: [Insert CIN/LLP/GSTIN]
🧾 GSTIN: [Insert GST Number]

In compliance with the Consumer Protection (E-Commerce) Rules, 2020, we also appoint a Grievance Officer:

Grievance Officer: [Name]
📧 Email: [Insert Grievance Email ID]